Terms & Conditions

Effective Date: October 22, 2025
Last Updated: October 22, 2025

1. Introduction

Welcome to Studio KDRx Pilates (“we”, “us”, “our”) located at 1437 Oxford Street, Houston, TX 77008 (also its website at kdrxpilates.com). By accessing or using our website, booking or participating in our Pilates sessions (in-studio or other services) you (“you”, “your”, “Participant”) agree to be bound by these Terms & Conditions (“Terms”). If you do not agree to these Terms, you must not access or use our website or services.

2. Scope of Services

We provide Pilates instruction, movement coaching, and related services for individuals of various fitness and health levels. Our services may include in-studio classes, private sessions, group sessions, and other movement-based offerings. The website may showcase information about sessions, scheduling, instructors, testimonials, and contact details.

3. Booking, Payment & Membership Terms

3.1. When you book a session or purchase a package, membership or other service, you agree to pay the listed fees for the service selected.
3.2. You must provide valid payment information. You authorize us to charge the payment method you provide.
3.3. If you purchase a package (e.g., multiple sessions) or membership, you agree to the usage and expiry terms associated with that package (e.g., number of sessions, validity period) as described at the time of purchase.
3.4. Cancellation, rescheduling or refund policies for bookings, packages or memberships will be as described in our separate policies (or as noted at the time of purchase). Unless otherwise stated, unused sessions or packages may expire without refund.
3.5. We reserve the right to change our service prices, membership fees or packages and related policies; such changes will apply to new purchases only (unless specifically stated).

4. Use of Website & Online-Booking

4.1. You may access and use our website for your personal, non-commercial use in connection with booking and attending our services.
4.2. You agree not to misuse the website (for example, by hacking, data mining, automated scraping, interfering with website operations, reproducing or distributing site content without permission).
4.3. Any materials made available on the website (text, images, logos, video, etc.) are protected by copyright, trademark and other intellectual property laws—they belong to us or our licensors. You may not reproduce, distribute, or create derivative works without prior written permission.

5. Health, Safety & Assumption of Risk

5.1. Pilates and movement training involve physical exertion, and you should be in appropriate physical condition and cleared by a medical professional if necessary prior to participating in our services.
5.2. You acknowledge and accept that there are inherent risks in exercise, including serious injury or death, and you voluntarily assume all such risks by participating.
5.3. You agree to follow all instructions given by our instructors, to use the equipment appropriately, and to notify us of any health condition, injury, limitation, or contraindication before your session.
5.4. We make no guarantee of specific results from participation in our services (such as improved strength, flexibility or pain-relief); outcomes vary by individual.

6. Liability & Disclaimer of Warranties

6.1. To the maximum extent permitted by law, we (and our instructors, employees, contractors) will not be liable for any direct, indirect, incidental, consequential or special damages arising out of or in connection with your use of the website or participation in our services—even if we have been advised of the possibility of such damages.
6.2. The website, including all content and services, is provided “as is” and “as available” without any representation or warranty of any kind. We disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and availability.
6.3. Some jurisdictions do not allow the exclusion or limitation of liability for certain damages—if such laws apply, some of the above limitations may not apply to you.

7. Cancellation & Rescheduling Policies

7.1. When you book a session you agree to our cancellation/reschedule policy (as published at the time of booking). Typically, late cancellations or no-shows may incur a charge (or loss of the session).
7.2. We reserve the right to cancel or modify a session (for example due to instructor illness, equipment maintenance, studio closure, force-majeure). If we cancel a session, we will endeavour to reschedule or refund the session/fee.

8. Packages, Memberships & Expiry

8.1. If you purchase a multi-session package, membership plan or class bundle, you acknowledge that unused sessions may expire after a designated period.
8.2. No refunds will be provided for unused or partially used packages except as required by law or at our discretion.

9. Code of Conduct

9.1. You agree to behave respectfully in the studio and online, to follow instructor guidance and studio rules.
9.2. You may not misuse equipment, damage studio property, or engage in harassment or misconduct. Violation may result in removal from a session and/or termination of membership (without refund) at our discretion.

10. Intellectual Property

All trademarks, service marks, logos, names, images, equipment and studio design features are owned by us (or our licensors). You may not use these without our prior written permission.

11. Privacy & Personal Data

11.1. We collect, store and process your personal information (name, contact information, health data, etc.) in order to provide our services. Our use of your personal data is governed by our separate Privacy Policy (which you should review).
11.2. By participating you consent to such processing and any associated communications (e.g., scheduling emails, promotional materials) unless you opt out where permitted.

12. Changes to Terms

We may update or amend these Terms from time to time (for example to reflect changes in our services, pricing, laws or business practices). When we do, we will post the updated Terms on our website and indicate the effective date. Your continued use of our website or services after such changes constitutes your acceptance of the new Terms.

13. Termination

We may terminate or suspend your access to our website or services at any time (for example for violation of these Terms, non-payment, misconduct or at our discretion) without liability to you. On termination, you remain responsible for any outstanding payments or obligations prior to termination.

14. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Texas (or other jurisdiction as applicable). Any dispute arising out of or in connection with these Terms or your use of services shall be submitted to the appropriate state or federal courts located in Harris County, Texas (unless another jurisdiction is required by law).
Optional: You may include mandatory arbitration or mediation clauses if you prefer.

15. Severability

If any provision of these Terms is held invalid or unenforceable under applicable law, such provision will be struck out or modified to the minimum extent required and the remaining provisions will continue in full force and effect.

16. Contact Us

If you have questions about these Terms, please contact:
Studio KDRx Pilates
1437 Oxford Street, Houston, TX 77008
Phone: 832-472-2818
Email: kristen@kdrxpilates.com