Privacy Policy

Effective Date: October 22, 2025
Last Updated: October 22, 2025

Thank you for visiting the website operated by Studio KDRx Pilates (“we,” “us,” “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://kdrxpilates.com (the “Site”) and/or use our services.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you actively provide to us, including but not limited to:

  • Your name, email address, phone number, postal address (if required)

  • Booking or scheduling information (class or session sign-up)

  • Payment information (if you pay via the Site or through a third-party booking/payment provider)

  • Any messages you send us (via contact form, email, or other)

1.2 Information Automatically Collected

When you visit the Site, we may automatically collect certain information about your device and usage, such as:

  • Your IP address

  • Browser type and version

  • Operating system

  • Referring URLs, pages visited, time & date of visits

  • Analytics data (how you use our Site)

  • Cookies and similar tracking technologies

1.3 Third-Party Services & Integrations

We may also receive information from third-party services and plug-ins we integrate (e.g., analytics tools, booking systems, payment processors, email marketing platforms). These services may collect information according to their own privacy terms.

2. How We Use Your Information

We use the information we collect for purposes such as:

  • Providing, operating, and maintaining our Site and services

  • Processing bookings, payments, cancellations, and communicating with you about your sessions

  • Sending you administrative information (e.g., confirmations, updates, security alerts)

  • Responding to your requests, questions, or comments

  • Improving our Site, services, marketing, and user experience

  • Analyzing usage and trends to better understand how our Site is used

  • Sending you marketing and promotional communications, if you have opted in

3. Disclosure of Your Information

3.1 Service Providers

We may share your information with third-party service providers who perform services for us (e.g., booking system, payment processor, email platform, analytics provider). These providers are contractually obligated to keep your information secure and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your personal information when required by law or in response to valid legal process (e.g., court order, subpoena), to protect our rights, or to comply with an investigation.

3.3 Business Transfers

If we engage in a merger, acquisition, reorganization, sale of assets, or similar transaction, your information may be transferred. We will notify you via email and/or Site notice of any change in ownership or uses of your personal information.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Site may not function properly.

4.1 Types of Cookies

  • Essential cookies: required for core site functions (e.g., session management).

  • Analytics/performance cookies: to understand how you use the Site and improve it.

  • Marketing/advertising cookies: used to deliver relevant marketing content.

5. Data Security & Retention

We take reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or storage is 100% secure. We cannot guarantee absolute security.

We will retain your personal information only as long as necessary for the purposes outlined in this policy, unless law requires otherwise. When we no longer need your data, we will securely delete or anonymize it.

6. Your Rights & Choices

Depending on your location, you may have rights regarding your personal information, such as:

  • Accessing the personal information we hold about you

  • Correcting any inaccurate or incomplete information

  • Deleting your personal information (subject to legal or contractual restrictions)

  • Withdrawing consent where processing is based on consent

  • Opting out of marketing communications

If you would like to exercise any of these rights, please contact us at the contact information below.

7. Children’s Privacy

Our Site and services are not directed to individuals under the age of 18 (“Children”). We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.

8. Links to Other Websites

Our Site may contain links to third-party websites. We do not control and are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. International Transfers

If you are accessing our Site from outside the United States, please note that your personal information may be transferred to, stored, or processed in the United States or other jurisdictions where our service providers operate. By using our Site, you consent to such transfers.

10. California & Other State Privacy Rights (if applicable)

If you are a resident of California or another state with specific privacy laws, you may have additional rights under those laws. This may include the right to request a notice of collection, deletion of your personal information, or to opt-out of the sale of personal information. We do not currently “sell” personal information as defined under California law, but if that changes we will update this policy accordingly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the new effective date at the top of this page and notify you of any material changes via the Site or email (if we have your email address). Your continued use of the Site after the changes become effective constitutes your acceptance of the revised Privacy Policy.

12. How to Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your rights, please contact us:
Studio KDRx Pilates
Address: 1437 Oxford Street, Houston, TX 77008, USA
Phone: 832-472-2818
Email: kristen@kdrxpilates.com